Shipping policy

Shipping Policy

Effective date: October 2026

Thank you for shopping at Pawnests! Please read this policy before placing your order.

Where We Ship

We ship only to the countries listed below. You can browse our store and see products and prices from anywhere in the world, but to place an order your shipping address must be in one of these countries. If it is not, checkout will not offer a shipping option and the order cannot be completed.

Region	Countries
European Union (all 27 member states)	Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
United Kingdom	United Kingdom
North America	Canada, United States
Middle East (Gulf)	Bahrain, Kuwait, Qatar, Saudi Arabia, United Arab Emirates
Asia-Pacific	Australia, Japan, New Zealand, Singapore
Türkiye	Türkiye

We do not currently ship to any other country. Product availability can also differ by country because of local regulations; a product that is not available in your country is not shown or cannot be added to your cart.

Free Shipping

We offer free standard shipping on all orders, with no minimum purchase required.

Delivery Times

Delivery times are estimates and start counting once your order has been processed.

Destination	Estimated delivery
All supported countries except Türkiye	7–20 business days
Türkiye	15–45 business days

Delivery to Türkiye may take longer because of customs processing and international logistics. We appreciate your patience and will send tracking information as soon as your order ships.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number that you can use on the carrier's website.

Shipping Address

Please enter a complete and correct address in one of the countries listed above. If you notice a mistake, contact us immediately — we can only change the address before the order ships.

Customs, Import Duties & Taxes

Parcels shipped to another country may be subject to import VAT or sales tax, customs duties or handling fees charged by your country's authorities or the carrier. Where such charges are collected at checkout they are shown before you pay; otherwise they are the responsibility of the recipient and are not included in our prices or shipping costs. We recommend checking with your local customs office before ordering.

Lost, Damaged or Delayed Orders

If your order has not arrived within the estimated delivery window, or arrives damaged, please contact us at Customers-care@pawnests.com with your order number (and photos if the parcel is damaged). We will investigate with the carrier and arrange a replacement or refund when an order is confirmed lost or damaged. Your statutory consumer rights are not affected. See also our Return & Refund Policy.